Comways
Comways, an expert integrator of voice and digital channels, has been helping large organizations provide better omnichannel customer experiences for over a decade.
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Overview
A specialist in the integration of Salesforce Service Cloud, Comways also provides CTI, AI and bot solutions for contact centers, using a robust, scalable cloud platform to boost efficiency across every customer touchpoint. With one of the largest contact center focused teams in Europe, we are committed to improving the quality of conversations between customers and organizations.
Key features
- Improve customers’ experiences
- Automate workflows with self service
- Free agents to manage higher-value conversations
- Deliver projects on time and within budget
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